Our experts are from around the world.
About Our Team of Experts
Who We Are
We are all members of the Human Capital Impact global expert network. We share the same mission regarding the impact of Human Capital Reporting. Membership is by invitation only, facilitated through existing members and subsequent unanimous positive support from all members. This process ensures suitability from both professional and personal perspectives.
How We Started
Each member of our network is a recognized expert in the field of Human Capital, with backgrounds in business and/or academia spanning several years. Many of us have contributed to standardization bodies globally, including the International Organization for Standardization (ISO), specifically its Technical Committee for Global Human Resources Management (TC260). Through close collaboration with over 22 countries, this committee developed the Global Human Capital Reporting Standards for internal and external stakeholders (ISO30414) between 2014 and 2018. Since then, participants from this ISO project have maintained connections, extending support for the implementation of these standards in the global marketplace. Our network has continued to grow with the addition of further experts.
Why We Do What We Do
We are deeply passionate about educating Human Capital stakeholders on understanding the true impact and value of their workforce through Global HCM Standards. Our solutions empower organizations to make data-driven decisions. Consistent and meaningful measurement of human capital enables leaders to make informed decisions about their most valuable asset: their people. Investors and Rating Agencies can now compare and benchmark organizations with respect to a significant part of their intangible value. These standards provide a robust foundation for ESG and Sustainability related reporting, enabling stakeholders to assess the predictability of sustainable profits and growth. Governments utilize this information to promote regional employment markets, while globally mobile talents gain better insights into potential prospective employers.
Our mission will only be fulfilled when Human Capital is considered equally relevant as Financial Capital, and professionals understand how to navigate this evolution. Access insightful videos and other resources throughout our website. We look forward to connecting with you.
Meet Our Team
Amelia (Amy) Armitage
United States
Amy Armitage loves working on the business challenges of workforce transformation, transparency, and sustainability. An expert in human capital investment and the future of work, she has served for seven years as a Program Director and thought leader at The Conference Board (TCB) where she leads the Human Capital Analytics and the Future Workforce Strategy and Planning Councils, along with several of TCB’s major events.
In 2025, she organized a global business team at TCB charged with Reimagining the Future of European Business with over 80 speakers and 500 member executives across TCB’s entire European membership.
She served as Program Director at TCB for several future of work events:
• People 2030: Our Talent, Our Future (NYC, 2024).
• People 2030: Building a Sustainable Workforce (NYC, 2023)
• Leadership and Coaching (virtual 2023)
• People@Work: Tech and Analytics (NYC, 2022)
• Skills@Work (virtual, 2022)
• Maternity to Eldercare Summit (virtual, 2022)
• Employee Financial Wellness (Dallas, 2019)
She brings to her work a depth of experience in the facilitation, start-up, and growth of executive councils, research working groups, and executive forums.
Amy founded the Human Capital Investment and Reporting Council (HC IRC), a community forum designed to advance “next practice” solutions in human capital investment, transparency in reporting, and workforce sustainability. She is the co-convenor for Human Capital Impact, a global expert network dedicated to enhancing the impact and value of the workforce.
Prior, she served as the Managing Director of Research Working Groups for a Seattle-based membership organization, i4cp, and held leadership roles in three global consultancies.
Active in nonprofit leadership, she was elected to serve as Membership and Engagement Chair for the YaleWomen Governance Council. She now contributes to two ISO working groups on global human capital standards (ISO 30414) and workforce wellbeing. Amy holds an MBA from the Yale School of Management (finance, marketing) and a BA from Duke University (labor economics, public policy).
Email: aarmitage@tcb.org
Dr. Stefanie Becker
Germany
Dr. Stefanie Becker is Senior Expert for People Insights at SAP, working in the Chief Operating Office People. In her role, she is striving for enabling SAP HR to become a more data-driven organization.
Since 2016 she is working as an expert for the Technical Committee TC 260 Human Resource Management within the International Standardization Organization (ISO). From 2017 to 2019 she was heading up the working group ‘Human Capital Reporting for internal and external Stakeholders’ (ISO 30414).
Stefanie published several books and articles about a variety of topics in Human Resource Management. She holds a PhD in Business Administration examining the relevance of ethical issues in Human Capital measurement and management.
Brad Boyson
United Arab Emirates
Brad Boyson was the convenor for ISO 30414: 2025. Active in ISO HR Standards since 2011 and currently serves as vice chair of Standards Canada’s mirror committee for ISO TC 260.
Before launching his human capital consultancy in 2020, he spent seven years as Executive Director for SHRM’s Dubai office. His clients have included ADIA, ADAL, DGHR, DP World, Aramco, and KPC.
A frequent international keynote speaker, he has published on Global HR Economics, co-authored three professional study guides, written GPHR exam items, and held senior HR operations roles with Mitsubishi Corporation, Royal Caribbean, and Emaar across multiple continents.
Academically a graduate from three business schools (majoring in Finance, Industrial Relations, HR), as well as completing 60% of a bachelor degree in Computer Science. Professionally he has earned 7 qualification and has mentored and taught over 160,000 students worldwide.
See video interviews that Brad has done with our team of experts.
Email: Brad@Boyson.com
Solange Charas, PhD
United States
Dr. Solange Charas is a Professor of Professional Practice at Columbia University, where she designs and delivers graduate-level curricula in the Human Capital Management Master’s Program, including Finance for Effective Human Capital Management, Transforming Total Rewards, Change Management, and Effective Partnership Strategies. She is also a Forbes columnist and the co-author of Humanizing Human Capital (Simon & Schuster). Currently, she is writing a new book on managing human capital in professional services firms for Columbia University Press.
Dr. Charas is the Founder and CEO of HCMoneyball, a consulting firm that quantifies the materiality of human capital performance and provides strategic human capital consulting to boards and executive management. Her research and advisory work focus on identifying and quantifying the material impact of human capital on corporate performance and guiding disclosure practices within ESG frameworks (GRI, IIRC, SASB, USO, ISS, and UN SDG).
She has served as CHRO for three global public companies and held senior leadership roles at EY and Arthur Andersen. Dr. Charas has also served on public company boards—including as Chair of Audit and Compensation Committees—and on private, nonprofit, and higher education boards. In addition, she is a Distinguished Principal Research Fellow at The Conference Board, where she has authored reports such as Brave New World: Creating Long-Term Value Through HCM and Disclosures and Leveraging Human Capital Analytics to Understand the Internal Customer.
Dr. Charas earned her PhD in Management (corporate governance) from Case Western Reserve University, an MBA in Accounting and Finance from Cornell University, and a BA in International Economics from the University of California, Berkeley. Her work has been published or cited in over 200 outlets, including Harvard Business Review, Forbes, Fast Company, and USA Today.
See my video: https://hcm-impact.com/videosexperts/raise-the-tide-episode-6
Email: scharas@hcmoneyball.com
Karl Craven
United Kingdom
Karl is the Founder of Spiral HR Ltd, a UK-based HR consultancy focused on building organisational capacity within the natural resource, chemicals, security, and construction sectors. Before returning to the UK in 2011, Karl spent two-thirds of his career residing in operational HR roles in the US, Africa, Europe, and Asia.
Strongly believing in continuous development Karl is one of the few people who is qualified as a Lead Auditor of ISO 30414:2018 and now provides training on the standard, hosts regular information sessions with business leaders, and is part of several communities of thought leaders on human capital and people analytics.
Karl is passionate about the benefits of human capital reporting and firmly believes in the principle that you can only manage what you measure. A full member of the Society for Human Resource Management (SHRM) and the newly formed Guild of Human Resource Professionals.
See my video: Benefits that Using ISO 30414 To Organisations and Society
Nicolai Dyroff
Germany
In Memory: We are saddened that Nicolai passed away in July 2022. His passion and wisdom for ISO314 along with his collaboration and friendship with all of our team will always be remembered.
Nicolai had various HR management roles at Lufthansa, Global One, debis IT services and SAP.
He studied Law in Regensburg and graduated with the second bar exam in 1991. He started his career in a law firm in Sydney with first contacts to M&A activities, people analytics and performance-based KPIs. Transferring employees via mergers and divestitures was the common thread running through his professional life. Beside Germany, he worked on assignments in Australia, Belgium and India.
Nicolai was a charter member of the Goinger Kreis e.V., an HR association with a self-conception of a forum and think tank for people in responsible positions in business and science, who act as thought leaders and derive and drive initiatives for personnel work and sustainable employment.
Nicolai joined DIN in 2011 and ISO in 2015 and is one of the content-authors drafting and developing ISO 30414. Successful M&A activities are based on sound HR reporting and analytics, especially once the contribution of people to organizational success was comprehensible. Financial data are good to understand the past. Human Capital Reporting provides a predictable outlook for the future. ISO 30414 is now ready to make a big difference.
Rebeca Fernandez
Spain
Rebeca Fernández lives and works between Spain and London (UK). Rebeca received her Master's in Business Management (MBA) and Data Science for HR from Cambridge University. Rebeca has more than 15 years of experience in Human Resources, with a focus on HR technology and People Analytics. She has worked in a variety of industries such as banking and consulting services and worked in companies like Barclays, Blackrock and DXC-Technology. In her last corporate role, she was heading the People Analytics team at Bureau Veritas.
Currently, she is the CEO and Co-founder of AwAre (www.awareapp.tech), a revolutionary employee listening mobile application with integrated actions plans,engagement insights, and ESG/SDG reports; and the CEO of Rebeca Fernandez Solutions, HRaaS helping organizations to connect the dots between the business, processes, data, and people. Rebeca is an associate professor with a master's in human resources management at the University of Cantabria (Spain). Rebeca is also a HR Blockchain expert, with more than 5 years of experience researching and developing Human Capital Blockchain use cases for ecosystems for justice and efficiency, she is the Board Member of the Blockchain Language Knowledge Foundation and creator of gaptracer.com. Since early 2023, Rebeca is a committee member of the Spanish CTN314 committee HR management, which is part of the ISO TC 260 working on global HR Standards.
Rebeca´s motto is “what you measure improves” and she has a strong belief that HR professionals should connect the dots between business, technology, processes, and people data, therefore inclusive, sustainable, and transparent Human Capital Reporting becomes critical.
Aisha Garba
Nigeria
Aisha Garba is a business leader and strategist with over two decades of experience delivering organisational transformation, workforce development, ESG, and operational excellence across multiple sectors. Her expertise spans strategic planning, performance management, people analytics, human capital reporting and disclosure, and organisational design. She is recognised for aligning people practices with corporate objectives to deliver measurable value for organisations and their stakeholders.
As Founder and CEO of Aifa Consulting, Aisha works with organisations to translate strategy into execution through people-focused solutions that strengthen performance and growth. Prior to this, she held senior roles including Acting Managing Director and Head of Corporate Services at Veritas Kapital Assurance, and leadership positions at TAK Asset Management, Mainstreet Bank (now Polaris), and United Bank for Africa.
Her achievements include turning loss-making operations into profitable business units, advancing human capital reporting to international standards, and improving employee experiences that raised engagement and customer outcomes. She has also championed ESG initiatives that enhanced sustainability, reduced carbon footprints, and strengthened employer reputation. Her leadership has been recognised through awards such as the People First Organisation Award (2021) and the HR Oscars Recognition (2022).
She serves as Co-Chair of the National Mirror/Technical Committee on Human Resource Management for the Standards Organisation of Nigeria and represents Nigeria on ISO TC260, the global technical committee on HR standards. She is also a Founding Member and Nigeria Chapter Lead of the Society for People Analytics, and contributes to the Human Capital Impact Global Expert Network, where she brings an African perspective to global conversations on ISO 30414.
A mentor, advocate for DEIB, and community leader, Aisha is a sought-after speaker and thought leader on people analytics, AI in HR, OKRs, and board effectiveness. She also holds global certifications including FCIPD, ISO 30414 Lead Consultant/Trainer, ISO 9001 Senior Lead Auditor, Certified OKR Coach, and Chartered Insurer (ACIIN).
Email: aishagarba@aifaconsulting.co
Qiang Hao
China
Mr. Qiang Hao is the founder and CEO of Beijing Century Myway Education Technology Inc. (BCMET), a management consulting company focusing on quality control and improvement of products and services through corporate learning and people development. BCMET provides training and learning solutions for companies of all sizes across different sectors.
Mr. Qiang Hao is very active in standards development at national and international level. He is the convener of Terminology Control Group of ISO/TC314 Ageing Societies and an expert of ISO/TC232 Education and Learning Services. He is an expert and reviewer of standards at Standardization Administration Committee of China since 2008.
Mr. Qiang Hao has over 30 years executive experience in manufacturing, international trade, computer chip design, IT service, learning service and management consulting. He has a MBA from University of California and a BS from Liaoning University of Technology.
Jeff Higgins
United States
Jeff Higgins is the founder and CEO of Human Capital Management Institute(HCMI), a predictive analytics and workforce planning software and consulting company. HCMI features SOLVE predictive analytics, the only ISO30414 compliant human capital reporting software on the market today. Using ISO30414, SOLVE also meets US Securities and Exchange Commission(SEC) disclosure requirements.
Jeff and HCMI help companies turn workforce data into intelligence with over 600 standardized metrics, predictive and prescriptive solutions for companies of all sizes. With his unique experience as both a senior HR executive and former CFO, Jeff helps organizations gain insights and solve talent issues to unlock billions of dollars in workforce ROI.
Mr Higgins is an adjunct professor of HR & People Analytics at USD, founding member of the Workforce Intelligence Consortium, member of the ISO Technical Advisory Group (TAG) on human capital, US lead for #ISO30414 Human Capital Reporting Standard, board member Center for Talent Reporting (CTR) and editorial committee member IHRIM Workforce Solutions Review (WSR) magazine.
Mr Higgins was EVP client services at Inform a workforce planning and analytics company, EVP of Workforce Planning at Countrywide Financial Corp., and senior HR leader driving workforce analytics and planning at The Irvine Company and OneWest Bank. Previously Mr. Higgins spent 15 years in finance and accounting roles of increasing responsibility for Johnson & Johnson, Baxter International, Colgate Palmolive and Klune Industries, ultimately as a Controller, VP of Finance and CFO.
In September 2019, and Mr. Higgins and HCMI were featured on a CFO magazine cover story on “Human Capital Reporting “human-capitals-big-reveal”.
See my video: ISO 30414 as a tool for HR to add significant business impact
Email: metricsman1@gmail.com
Doug Hoppe
United States
Doug Hoppe has managed people analytic teams in both high tech and higher education organizations. In this capacity, Doug has worked on data strategies and architecture to support a variety of people related initiatives supporting staff across these organizations. Doug has worked over 30 years in large organizations in various capacities within HR, Finance and IT functions. His experience has included large-scale ERP implementations, development of metrics platforms for HR and operation managers, automation of financial and HR processes, corporate planning and IT functional management.
Doug has been a member of the ANSI/ISO team on Human Capital Reporting based on a strong desire to help elevate the importance of standardized workforce metrics in organizations. He believes that measuring value and investment in people in a meaningful and comparable way is critical to organizational success.
See my video: Using ISO as a framework to build your data foundation
Shunsuke Hosaka
Japan
Shunsuke Hosaka is the founder and CEO of HC Produce Inc. Japan. His client work involves helping organizations to develop succession planning, leadership, and certificatoin against ISO 30414. Before establishing HC Produce, Shunsuke led the Organization and Leadership Development Practice Group for ten years at Dream Incubator Inc., and helped its clients in human capital management.
Shunsuke started his career at Japan Bank for International Cooperation (JBIC). He worked on loans for infrastructure projects in Asia and the Middle East and debt restructuring under the Paris Club. He also served as the representative of the bank’s Washington DC office. Shunsuke received BA in Political Science from Keio University and MS in International Affairs from the Florida States University. He serves as the secretariat of ISO/TC260 mirror committee in Japan.
See my video: Human capital disclosure requirements within the Japanese Corporate Governance Code
Oliver Kothrade
Germany
My name is Oliver Kothrade and I live and work in Hamburg which is the 2nd biggest city in Germany. I made my Master Degree in Human Resource Management and German Labor law. I work for Panasonic since 2001, my current role is acting as the HR Director for Panasonic Appliance Europe. I like to work in this international environment of a global Japanese Company. I would describe myself as a hands-on generalist, pragmatic approach and always solution-oriented HR person with also a positive mindset and openness for challenges and changes. Besides my profession, I gave lectures to students at the University Lueneburg in Human Resource Management. In addition, I am also an honorary judge at the Labor and Social Court in Hamburg. I have also a passion in develop younger people into their first training profession and acting as an auditor. Since 2012 I am also one of the founding members and deputy head of the German DIN committee HR Management, which is part of the ISO TC 260 working on global HR Standards. I have a strong belief that HR professionals should create accountable benefits for all kinds of organizations, therefore transparent Human Capital Reporting becomes more and more important.
See my video: How ISO30414 can provide global organisations with a common understanding of people data
Mark Loon
United Kingdom
I am a Research Professor in Management and Organisation Studies at the University of Northumbria at Newcastle. As a management researcher, he has published in several top journals recognised as world-leading/ internationally excellent by the Chartered Association of Business Schools (UK) and the Financial Times, Academy of Management Learning and Education, Asia Pacific Journal of Management, Human Resource Management Journal, International Journal of Human Resource Management, Journal of Business Research and Journal of Management Studies. I was a recipient of the Outstanding Paper in the 2017 Emerald Literati Network Awards for Excellence. I am part invited to be a member of the British Academy of Management’s (BAM) Peer Review College and I was commissioned by Oxford University Press to contribute an article on ‘Critical Thinking in Business Research’ published in the Oxford Research Encyclopedia. I was a member of the Institution of Occupational Safety and Health's (IOSH) Research Advisory Panel. I am currently an honorary scholar at the University of Liverpool and a Visiting Professor at Aix-Marseille Graduate School of Management, Université d'Aix-Marseille. I am a Chartered Scientist, registered with the Science Council, UK. I am a Principal Fellow of the Higher Education Academy UK.
I also have extensive experience as a management practitioner and consultant. I was previously a senior manager as the Deputy Pro-Vice-Chancellor for Research and Enterprise at Bath Spa University. I also contribute to management practice in my organisation and more widely. I have served as an expert on panels in developing several standards published by the British Standards Institute (BSI) and the International Standards Organization (ISO). I have been commissioned to produce practitioner reports by the Chartered Institute of Personnel and Development (CIPD) and the World Economic Forum. I am a member of the expert network of the World Economic Forum. I am a Chartered Manager and a Fellow of the Chartered Management Institute. Prior to academia, I had a successful career as a management consultant for over ten years. I was employed by firms such as Ernst & Young, Cap Gemini and KPMG. I had a private practice in Sydney providing consulting and business analysis services to clients in the financial services and public sectors. My clients from the private sector included Morgan Stanley and QBE Insurance Group. My public sector clients included the Transport for NSW, University of Sydney and the Economic Planning Unit in the Prime Minister's Department of Malaysia. I hold two doctorates; a PhD and a DBA.
Dr. Heiko Mauterer
Germany
Heiko is Board Member and Senior Partner with 4C GROUP AG, a management consultancy. He studied business administration and engineering at the University of Karlsruhe and did a doctor’s degree at the University of Berlin. With 4C GROUP, Heiko is responsible for 4C’s “HR Management Practice”, supporting companies all over the globe in HR Management-related projects (https://www.4cgroup.com/en/chro-humanresourcesmanagement).
Heiko joined ISO (https://www.iso.org/committee/628737.html) and DIN in 2016 and is one of the content-authors of the “Human Capital Reporting Guideline” (ISO 30414) which was published in 2018. He supports organizations in implementing ISO 30414 and also offers certification services for companies in the ISO context (https://www.4cgroup.com/en/financial-services/human-capital-reporting-certification-services).
Heiko is a member of the Goinger Kreis eV, an HR association with a self-conception of a forum and think tank for people in responsible positions in business and science, who act as thought leaders and derive and drive initiatives for personnel work and sustainable employment.
Email: heiko.mauterer@4cgroup.com
Volker Mayer
Germany
Volker Mayer is Managing Partner of STRIMgroup, a strategy consultancy specializing in digital, sustainable, and cultural transformation, people management, and modern reporting and steering systems. For more than 20 years, he has supported executives and organizations in shaping resilient, future-oriented business models and driving complex transformation programs from strategy to execution.
His work focuses on strengthening strategic resilience by integrating artificial intelligence into value creation, building sustainable organizational structures, and linking transformation with measurable reporting and management systems. In HR, he is recognized for his expertise in strategic workforce planning, HR strategy & transformation, and people analytics - key levers for organizations aiming to thrive in times of change.
Before founding STRIMgroup, he held senior roles at Deutsche Bank and PricewaterhouseCoopers (PwC). Beyond consulting, he serves as a lecturer in the Master’s program in Human Capital Management at Konstanz University of Applied Sciences and contributes as an author of numerous publications on sustainable leadership, cultural change, and AI in HR.
He is certified in sustainability management, quality management and artificial intelligence in business. With this unique blend of academic rigor and hands-on leadership experience, he bridges strategy, people, and technology—always with one clear goal: empowering organizations to become fit for a digital, sustainable, and human-centric future.
Email: volker.mayer@strimgroup.org
Neil McCormick
Australia
Neil McCormick has an extensive history of international management experience. He has held board and senior leadership positions in both domestic and international organizations for over 35 years.
For the past 25 of those, Neil has specialised in human resources and consulting services. Neil is the founder and principal shareholder of HRM Advisory Pty Ltd (HRMA). As a recognized presenter and guest lecturer, Neil has a detailed understanding of, and passion for, the application of strategic workforce management principles and processes for the ongoing success of organizations.
His enterprise, HRMA assists clients in better aligning Human Resources to deliver the specific goals of organizations. This work has resulted in the publication of “Lean but Agile” ~ “Rethink workforce planning to gain a true competitive edge.”
Neil is a published author, also an Editorial Advisor for HR Examiner. He is a recognized global expert in areas covering workforce strategy, planning, metrics, and analytics. He is a committee member of Standards Australia MB009 Committee which is tasked to develop Standards for human resource management. Neil is a Project Leader in the development of a Workforce Data Quality Standard. Neil also represents Australia, and is an active participant, on the International Organization for Standardization (ISO) TC 260 Human Resource Management Committee. He is the convener of Working Group 2 Metrics for this committee and a contributing member of other Working Groups within ISO TC 260.
Dr Sabrina Winona Pit
Australia
Sabrina has worked in the education, workforce, ageing, research and health sector for 20+ years. She has published over 75 papers on the (rural) health workforce, health professional education and training, employability, ageing, and digital health. She is regularly invited to speak at inter(national) conferences and strategic planning meetings, e.g. the Singapore Work Health and Safety Conference on 18 November 2020.
Sabrina works internationally and nationally on standardization practices and consensus building to improve trade and consumer confidence in ageing, work and digital technology on a global and national scale. She is the current chair of Standards Australia Mirror Board - Ageing Societies and convenor of the International Organization for Standardization Technical Committee 314 Ageing Societies- Working Group Ageing Workforce and active member of the ISO TC 260 Human Resources Management, including employee engagement and learning and development and TC268 Sustainable Cities and Communities.
Sabrina is the Founder of Work Wiser International, a consulting company in health, work, education and ageing. She currently is the Knowledge and Translation Analyst at a rural workforce agency the NSW Rural Doctors Network. Previously, she was the Workforce Research Stream Leader and Lead Academic, Clinical and Educational Research at the University Centre for Rural Health (the University of Sydney and Western Sydney University) 2014-2019. Sabrina has worked in the private and not-for-profit sectors. She has managed a medical practice and has held non-executive board positions with an aged care provider (2012-2016) and disability service provider Multitask since 2018.
See my video: The work of TC 314 and the development of standards to address the societal needs of an ageing population
Suhair Abu Salem
United Arab Emirates
Suhair Abu Salem is the Human Capital and Communications Director for A³&Co. A strategic and practical thinker; Certified Senior International Human Resources Professional from HRCI, ISO 30414 Lead Auditor and Certified International Trainer from International Association of People and Performance Development.
With a prolific commercial acumen, pioneers HR programs of attracting, development and retention of quality people to enhance revenue growth and profitability.
Whilst creating sustainable high levels of human capital managment to impact the business bottom line. Provided consulation and delivered training programs based on 14+ years of direct experience working toward high standards and best in class practices in different international organizations for different HR, management and people development programs, at different levels, in different languages, within different countries and diverse cultures.
Zahid Mubarik
Pakistan
Zahid Mubarik SHRM-SCP, SPHRi, GPHR is an internationally acclaimed thinker, writer, speaker, and thought leader on strategic human resource management. He is the CEO of HR Metrics and founder and president of SHRM Forum Pakistan. He has the honor of being the only HR leader from South Asia to become a member of ISO Geneva Technical Committee 260 for Developing Global HR Standards. The Committee initially comprised of 11 leading countries, including USA, UK, France, Germany, Sweden, Switzerland, Austria, Norway, Netherlands, Portugal, and Pakistan.
He served as a global Convener of HR Metrics Standards ISO TC 260 leading 31 countries. He also led Pakistan in ISO HR standards development meetings in Washington, London, Melbourne, Rotterdam, Paris, Singapore, and Bali. During Zahid’s leadership role, ISO published two standards: Impact of Hire Metric ISO-30410 and Quality of Hire Metric ISO-30411. He also contributed to the development of standards including HR Vocabulary ISO-30400, Recruitment ISO-30405, Cost per Hire ISO-30407, Human Governance ISO-30408 and Workforce Planning ISO-30409.
Zahid has a knack for aligning workforce performance optimization and its alignment with organizational strategy through human capital measurement metrics. To institutionalize the HR profession and provide a unified platform to HR professionals. He was a speaker at the world’s largest SHRM global conference in Las Vegas in June 2019.
See my video: How ISO30414 can complement other frameworks like the World Economic Forum's Stakeholder Capitalism metrics.
Email: Zahid@thehrmetrics.com
Hilger Pothmann
Germany
Hilger Pothmann began his professional career in 1985 at Deutsche Bank AG, Frankfurt/Main region. Following his apprentice- and internal traineeships he moved into the HR function in 1989. Hilger held positions as an HR business partner – since 1993 in managerial roles - in several regional and international organizational units of Deutsche Bank Group, covering Retail-, Commercial- and Investment Banking as well as Infrastructure (incl. New York, London, Toronto). From 2008 until 2024 he was responsible as Regional Head of HR, covering the Northern and Eastern part of the German region of Deutsche Bank Group. After almost 40 years working for Deutsche Bank Group he retired in 2024.
Besides being a founding member of the Goinger Kreis e.V. in 2004, Hilger has been a voting member at the Society for Human Resource Management (SHRM) in 2010/2011, supporting the development of U.S. HR Standards. In this context, he was also an initiator and founding member of the German DIN mirror committee to ISO TC 260 (Global Standards for Human Resources Management) with a specific focus on orchestrating “Guidelines for Human Capital Reporting”, which has resulted in the ISO Product “ISO 30414”. Hilger initiated this Human Capital Impact Group and continues to be a passionate advocate and driver towards implementing ISO 30414 globally; hence, establishing benchmarks around Human Capital intangibles for all stakeholders.
See my video: Using ISO 30414 To Benchmark Organisations
Email: hilger.pothmann@web.de
Nick Shepherd
Canada
Following a successful twenty-five-year career that included senior financial management positions and culminating as President of a major industrial distribution group, Nick established his own consulting practice in 1989. He and his associates have provided leading edge consulting services to all levels of business and government. His work spanned North America and included Eastern Europe and the Caribbean.
Nick focuses his work on performance improvement through human engagement. Initially this centered on quality and service management and then developed into executive leadership development. Nick’s experience is shared in many books, targeted at understanding the financial impacts of an effective workplace through optimizing human capital.
His latest book “Hidden Costs; Endless Opportunity” shows how poor leadership of human capital results in major areas of excess financial cost. The book explains how these costs can be identified, measured and eliminated. The effective marriage of human capital metrics to financial impacts are a key success factor in his approach.
Nick holds an FCPA, FCGA designation in Canada and an FCCA from the UK. He holds an FCMC in Management Consulting. He is past Chair of the Professional Standards Committee of the International Council of Management Consulting Institutes. He is also a member of MENSA. In 2007 Nick received the President’s Award for Education from the Certified General Accountants of British Columbia.
Nick is past Chair of the Canadian Mirror Committee for TC 260 Human Capital Management, and past Chair of the Quality Costs Committee of the American Society for Quality. He was active in public speaking and leading professional development workshops, including financial management, ethics and management consulting. He was also a guest lecturer at the Grenoble Graduate School of Business. While now officially retired Nick continues to add his voice and his writing to the growing momentum for enhanced human capital management.
Email: nickshepherd2@gmail.com
See my video: Using ISO 30414 as a foundation to understand organisational culture and thus leverage your ability to innovate
Dr. Kyungsoo Shin
South Korea
Dr. Shin is the founder of SGI (Sustainable Growth Institute), a well-known organization in Seoul specializing in leadership training and organizational culture consulting. He serves as a member of the Leadership Development Committee in South Korea, a non-governmental organization dedicated to studying and reporting on the leadership qualities required of Korean CEOs. Furthermore, he is an HR Adviser to the InnoBiz Association, the largest association representing small and medium-sized enterprises in South Korea, with nearly 21,000 member companies. Thanks to his career achievements, Dr. Shin has frequently been invited as a representative speaker by various media outlets and newspapers in South Korea.
Dr. Shin has nearly 30 years of experience in leadership and organizational culture consulting. Over the course of his career, he has summarized his field experiences and published eight books, including 5 Questions for Great Company (2017), What Actions Did They Take for the Goal (2018), The Pin-Point of Organizational Culture (2019), Culture Engine (2020), Automated Organization (2021), Smart Leader (2022), Organization Revolution (2024), and Psychology in HR (2025).
In terms of academic background, Dr. Shin earned his BBA from Keio University in Japan, his MBA from Korea University in South Korea, and his DBA from Brentwood University in the United States.
Email: job3592@naver.com
Sergio Vasquez
Mexico
Sergio is the founder of Executive Development- ED, a firm devoted to helping people and organizations thrive. Executive Development assists companies in translating Business Strategy into People Strategy through its areas of expertise: Strategy, Leadership, Organizational Development, and Risk Management. Sergio has a master’s degree in human development (MHD) from the Universidad Iberoamericana – México.
Sergio I. Vázquez has more than 30 years of experience in the field of Leadership and Organizational Development. He has worked as Corporate VP of HR for 8 Latin-American countries, Brazil, Venezuela, Colombia, Perú, Chile, Argentina, Uruguay, and Paraguay, and has had country responsibilities in México and Colombia.
Mr. Vázquez also has a strong Food &Beverages manufacturing operations background. He has a bachelor's degree in Food Engineering and was also the head of Manufacturing for a leading global food corporation in LATAM. Sergio also has a solid background in Risk Management and assesses corporations to mitigate risks when doing business in México.
Email: SVAZQMEZ@GMAIL.COM
Christine Vollerthun
Germany
Christine is Head of HR Strategy and Resource Management at R+V Versicherung, a German cooperative insurer. In her role, she is responsible, together with the Board of Directors and HR management, for setting the company's people strategy. Additionally, her responsibilities include the design of the HR IT infrastructure, HR controlling, and the staff office for the Chief Human Resources Officer.
She studied psychology at Johannes Gutenberg University Mainz as well as at the Technical University of Darmstadt. Later she gained her PhD in "Employee Engagement and Business Success" at the Technical University of Darmstadt. She was able to prove the causal influence of employee engagement on business success through a causal analysis (SmartPLS) for the first time.
Since 2010 Christine is a member of the „Goinger Kreis e.V.“, a think tank and HR association. Among other things, she advocates for the employability of young people. Since 2024, Christine Vollerthun is a board member of “Das Demographie Netzwerk e. V.” (ddn), a German association that provides impulses on societal and corporate topics to shape the world of work in the face of demographic change.
E-Mail: christine.vollerthun@ruv.de
United States
Over a 30-year period, Lee has held a succession of senior management and executive positions at Fortune 500 companies, including ExxonMobil, Pepsi, and Rohm and Haas. Lee founded two ISO Technical Committees, ISO/TC 260 for Human Resource Management and ISO/TC 304 for Healthcare Organization Management, serving a Chair or Secretary on both. While serving on ISO/TC 260, Lee initiated and oversaw the development of ISO 30414:2018 Human resource management — Guidelines for internal and external human capital reporting. This standard presents a roadmap for organizational leadership to calculate, assess, and communicate the value of human capital to its stakeholders. Lee’s firm, International Service Standards Solutions, LLC (ISSS) certifies organizations to that standard.
Lee was Chair of the ANSI Organizational Member Forum (OMF) and an Executive Committee member on the American National Standards Institute (ANSI) Board. He served as the Chair of the certification committee for the Standards Engineering Society. Prior to his civilian career, Lee spent several years in the military as an Infantry officer. Lee holds a BS in Engineering from the United States Military Academy at West Point, an MS in Management Systems from the University of Central Texas, and a JD/MBA from Northwestern University.
Lee Webster
Heather Whiteman, PhD
United States
Heather Whiteman is an expert in People Analytics, Talent Transformation, and the Future of Work. She has a PhD in Human Capital Management, a master’s in Industrial Organizational Psychology, and Data Science Certification. Heather’s passion and research focus lies in unlocking the power of analytics and technology to enable a more positive future for people at work.
Heather is a professional faculty member at the UC Berkeley Haas School of Business and an Associate Teaching Professor at the University of Washington Information School. She teaches courses on People Analytics, Data-Driven Problem Solving, the Future of Work, Information Management, and Advances in Technology. Heather was a Fulbright Scholar to Guatemala, contributing to the creation of a Master of Science in HR at Universidad Francisco Marroquín. Prior to her academic career, Heather spent years as an executive leading organizations through hyper-growth, digital transformation, and talent transformations with the use of data-informed and technology-supported talent management techniques; most recently as the Vice President and Global Head of People Strategy, Analytics, Digital Learning, HR Operations & Technology at General Electric (GE) Digital. She continues to play a role in the practitioner space by serving as a people analytics, HR strategy, and technology advisor to organizations, helping them prepare for the future of work and digital talent transformations.
Heather is the Vice President of the Society for People Analytics, a community focused on advancing the field of people analytics and supporting the professionals aligned with it. She is also a United States representative for the International Organization for Standards (ISO) TC 260, creating global standards for people management and the global lead for the first global standard focused on the safe handling of HRM data.
Email: heatherwhiteman@gmail.com
Dr. Wilson Wong
United Kingdom
Wilson leads the Institute’s research, futures and foresight capability. He has been involved in futures research since 2000. His most recent publication with the Malaysian government was The Future of Talent in Malaysia 2035. He is co-editor of Human Capital Management Standards: A complete guide. He represents the UK on human capital metrics at ISO/TC260 (HR Standards) and is independent Chair of the Human Capital Standards Committee (HCS/1) and Deputy Chair of the Knowledge Management Standards Committee (KMS/1) at the BSI. His research interests include the psychological contract, fairness, and human capital development and measurement. His career has spanned academia, corporate finance and national ICT development policy. Wilson’s PhD in Economic Psychology (Behavioral Economics) was on opportunity recognition. He’s Visiting Professor at Nottingham Business School on the Board of IJHRDPPR, Editorial Board of HRDQ, and Advisory Boards at NBS and the Work and Equality Institute. A member of the International Association of Applied Psychology and an Academic Fellow of the CIPD, he was called to the English Bar in 1990.